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    Privacy Policy
    HomePrivacy Policy

    Privacy Policy

    Last Updated: May 12, 2026

    Growmate (“Company”, “We”, “Us”, or “Our”) values Your privacy and is committed to protecting Your personal information. This Privacy Policy explains how We collect, use, store, share, and protect Your information when You access or use Our website, services, products, or platforms.

    By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

    1. Interpretation and Definitions

    Interpretation

    Words with capitalized initials have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

    Definitions
    Company

    Refers to Growmate, operating under:
    3RD FLOOR, Nanaksar Tower, 137/1, Dunlop, Barrackpore Trunk Road, Above Bandhan Bank P.S, Baranagar, Kolkata, West Bengal – 700108.

    Service

    Refers to the Growmate website, applications, marketing platforms, and related services.

    Website

    Refers to Growmate, accessible at:
    growmate.ai

    Personal Data

    Any information that identifies or can identify an individual directly or indirectly, including but not limited to:

    • Name

    • Email Address

    • Phone Number

    • Device Information

    • Usage Data

    Usage Data

    Information collected automatically while using the Service such as:

    • IP address

    • Browser type

    • Device details

    • Pages visited

    • Time spent on pages

    • Diagnostic and analytics information

    Cookies

    Small files stored on Your device used to improve functionality, analytics, personalization, and advertising performance.

    Service Providers

    Third-party companies or individuals engaged by Us to support, analyze, improve, or market Our services.

     

    2. Information We Collect

    We may collect the following categories of information:

    Personal Information

    While using Our Service, You may voluntarily provide:

    • Full Name

    • Email Address

    • Phone Number

    • Business Information

    • Any information submitted through forms, chats, or inquiries

    Automatically Collected Information

    We may automatically collect:

    • IP Address

    • Device Information

    • Browser Information

    • Website Activity

    • Clickstream Data

    • Referral Sources

    3. Tracking Technologies & Third-Party Services

    Growmate uses cookies, pixels, web beacons, scripts, and trusted third-party tracking services to:

    • Analyze website performance

    • Understand user behavior

    • Improve marketing campaigns

    • Optimize user experience

    • Run remarketing and advertising campaigns

    These third-party services may include analytics platforms, advertising networks, CRM systems, and marketing automation tools.

    You may disable cookies through Your browser settings; however, some parts of the Service may not function properly.


    4. How We Use Your Information

    We use collected information to:

    • Provide and improve Our services

    • Respond to inquiries and support requests

    • Personalize user experience

    • Improve website functionality

    • Analyze website traffic and campaign performance

    • Deliver marketing communications

    • Prevent fraud and unauthorized access

    • Maintain platform security

    • Comply with legal obligations

    5. Communication Consent

    By submitting Your information through Our website, forms, advertisements, or services, You consent to being contacted by Growmate through:

    • Phone Calls

    • Emails

    • SMS

    • WhatsApp

    • Push Notifications

    • Other messaging or communication platforms

    We may contact You regarding:

    • Service updates

    • Promotional offers

    • Business communications

    • Customer support

    • Marketing campaigns

    • Follow-ups related to Your inquiries

    You may opt out of promotional communications at any time.

     

    6. Data Sharing & Disclosure

    We do not sell Your personal information.

    We may share Your information with:

    • Trusted Service Providers

    • Marketing & Analytics Platforms

    • Business Partners

    • Legal Authorities (when required by law)

    • Internal Teams & Affiliates

    All third-party partners are expected to maintain reasonable confidentiality and security standards.

     

    7. Data Protection & Security

    We are committed to protecting all user data shared with Us.

    Growmate implements commercially reasonable security practices, including:

    • Secure data storage

    • Restricted access controls

    • Encrypted communications where applicable

    • Internal confidentiality measures

    • Monitoring against unauthorized access

    All user data is protected with strict security measures to prevent misuse, unauthorized disclosure, alteration, or destruction.

    While We strive to use industry-standard protection methods, no digital platform can guarantee absolute security.

     

    8. Data Retention

    We retain Personal Data only for as long as necessary to:

    • Provide services

    • Maintain business records

    • Resolve disputes

    • Comply with legal obligations

    • Improve platform performance

    Data may be deleted, anonymized, or securely archived once it is no longer required.

     

    9. International Data Transfers

    Your information may be processed or stored in locations outside Your jurisdiction where data protection laws may differ.

    By using Our Service, You consent to such transfers, provided reasonable safeguards are maintained.

     

    10. Your Rights

    Depending on applicable laws, You may have the right to:

    • Access Your personal information

    • Correct inaccurate information

    • Request deletion of Your information

    • Withdraw consent

    • Opt out of marketing communications

    You may contact Us anytime regarding privacy-related requests.

     

    11. Children’s Privacy

    Our services are not intended for individuals under the age of 16.

    We do not knowingly collect personal information from children. If such information is identified, We will take reasonable steps to remove it.

    12. External Links

    Our website may contain links to third-party websites or platforms.

    We are not responsible for the privacy practices, policies, or content of external websites.

    Users are encouraged to review the privacy policies of third-party websites separately.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy periodically.

    Any updates will be posted on this page with the revised “Last Updated” date.

    Continued use of the Service after updates constitutes acceptance of the revised policy.

    14. Contact Us

    If You have any questions regarding this Privacy Policy or Your personal data, You may contact Us:

    Email: contact@growmate.ai
    Website: growmate.ai
    Phone: +91 8017944232